eTicket Refund Policy

At Qtic, we strive to provide a seamless and satisfactory eTicketing experience for our customers. This Return Policy outlines our guidelines for the return and refund of eTickets purchased through our platform. Please read this policy carefully before making a purchase.

  1. Eligibility for Returns
    • 1.1 Non-Refundable Tickets : In general, eTickets purchased through Qtic are non-refundable. However, specific cases may be considered for refunds under certain circumstances outlined in this policy.
    • 1.2 Event Cancellation/Postponement : If an event is canceled or significantly postponed, Qtic will work with the event organizer to determine the appropriate refund process. In such cases, you may be eligible for a full or partial refund, depending on the event organizer’s refund policy.
  1. Refund Process
    • 2.1 Event Cancellation/Postponement : In the event of cancellation or significant postponement, Qtic will initiate the refund process as per the instructions provided by the event organizer. Refunds will be processed to the original payment method used for the purchase.
    • 2.2 Ticket Exchange : Qtic does not facilitate ticket exchanges. If you wish to exchange your eTicket for another date or event, please contact the event organizer directly.
  1. Ticket Validity and Authenticity
    • 3.1 Validity : It is your responsibility to ensure that the eTicket(s) you purchase are valid for the intended event. Please carefully review the event details, including the date, time, and location, before completing your purchase.
    • 3.2 Authenticity : Qtic takes measures to ensure the authenticity and validity of the eTickets sold through our platform. However, we cannot guarantee the authenticity of tickets purchased from unauthorized third-party sources. We recommend purchasing tickets only through the official Qtic platform or authorized ticketing partners.
  1. Customer Support
    • 4.1 Assistance : If you have any questions, concerns, or issues regarding your eTicket purchase, please contact our customer support team. We are here to assist you and provide guidance through the ticketing process.
  2. Changes to the Return Policy Qtic reserves the right to modify or update this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Please note that the specific refund and return policies may vary depending on the event organizer’s terms and conditions. It is important to review the event-specific policies before making a purchase.

If you have any questions or need further clarification regarding our Return Policy, please contact us here.

This Return Policy was last updated on 29.11.2018.